Privacy Policy Jati88 — Our Commitment to Your Data

Jati88 collects your personal information through several means depending on how you interact with our platform. The types of information collected are as follows:

Information You Provide Directly

• Registration information: Full name, date of birth, email address, phone number, username and password.
• Identity verification information (KYC): A copy of your MyKad or passport, proof of address, and a selfie photo if required.
• Financial information: Bank account number, bank name, e-wallet number for deposit and withdrawal processing purposes.
• Communications: Any information you provide when contacting our support team via live chat, email, or other methods.

Automatically Collected Information

• Technical data: IP address, browser type, operating system, screen resolution, and device information.
• Usage data: Pages visited, time spent on the platform, games played, and actions taken.
• Transaction data: Deposit, withdrawal, wagering, and wins history.
• Cookie data: Information collected through cookies and similar tracking technologies.

Jati88 uses the information collected for the following purposes, all grounded in lawful bases under Malaysia's PDPA:

• Account management: Creating, verifying and maintaining your player account including required KYC processes.
• Transaction processing: Processing deposits, withdrawals and all other financial transactions accurately and securely.
• Service provision: Enables access to all available games, platform features and promotions.
• Customer support: Responding to inquiries, resolving complaints and providing technical support when needed.
• Security and fraud: Detecting and preventing fraudulent activity, money laundering and security breaches.
• Legal compliance: Fulfilling legal and regulatory obligations imposed on online gambling platforms.
• Platform improvement: Analyzing usage patterns to improve user experience, platform performance and game offerings.
• Marketing communications: Sending information about promotions, bonuses and new offers — only if you have given consent to receive them.

We will not use your information for any other purpose without prior notice and, where necessary, your consent. All data usage is proportionate to actual needs and does not exceed the scope stated above.

Jati88 does not sell, rent or disclose players' personal information to third parties for their own marketing purposes. However, there are limited situations where we need to share certain information:

• Payment service providers: Information required to process deposits and withdrawals is shared with verified payment gateways, all of which are bound by strict confidentiality agreements.
• Game providers: Minimum technical information required to provide a seamless gaming experience with our third-party software providers.
• Legal authorities: We may need to disclose information when required by law, court order or direction from a competent authority.
• Analytics services: Anonymised and aggregated usage data may be shared with analytics providers for the purpose of platform improvement.

All third parties that receive players' personal information are required to protect it to a level of security equivalent to jati88's standards and to comply with applicable data protection laws.

Jati88 implements multiple layers of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration or destruction:

• Data encryption in transit: All communications between your browser and the jati88 platform are secured with TLS/SSL 256-bit protocols.
• Data encryption at rest: Sensitive data such as passwords is stored in hashed form using the latest encryption algorithms and cannot be read even by our staff.
• Two-factor authentication (2FA): We encourage all players to enable 2FA as an additional security layer on their account.
• 24/7 security monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorized access attempts.
• Internal access controls: Access to player data among staff is restricted based on the principle of minimum access rights.
• Regular security audits: Security assessments and penetration testing are conducted periodically by independent parties.

While we take all reasonable steps to protect your data, no system is entirely foolproof. In the event of a data breach affecting your information, we will notify you and the relevant authorities as required by law within the stipulated timeframe.

Jati88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

You can manage your cookie settings through your internet browser. Please note that disabling certain cookies may affect your experience on the jati88 platform.